As a former insurance agent, I will explain some common misconceptions surrounding NISA.
Insurance Agent Duties and Needs Analysis in Accordance with Japanese Financial Services Agency Regulations Insurance Agent Responsibilities Under Japanese Law Insurance agents serve as intermediaries between insurance companies and policyholders, handling premium collection and providing essential product information in accordance with the Insurance Business Act (保険業法). Insurance agents do not bear responsibility for claim payments—this responsibility lies solely with licensed insurance companies as stipulated under Article 3 of the Insurance Business Act. When recommending insurance products, agents must recognize that policyholders may not fully comprehend complex policy terms and conditions. Under Article 300 of the Insurance Business Act and related Financial Services Agency (FSA) supervisory guidelines, insurance agents have a legal obligation to provide clear, accurate explanations of insurance products. Duty of Explanation (説明義務) In compliance with FSA regulations, insurance ag...